Best Price Guarantee

As an important companion in our lives, the true value of a good sex doll cannot be measured by simply just money. With that being said, Betterlovedoll still hopes to offer you the best value doll possible! To this end, we promise that if you find the same product elsewhere selling for a lower price than us, we will refund the difference or give you a full refund.

1. Core Commitments

1.1 Genuine Guarantee

Betterlovedoll is an international and professional doll vendor. All sex dolls on our website are 100% genuine. View our doll brand authorization certificate here.

1.2 Best Price Guarantee

If the doll you purchase is of the same model, size and function as the one sold on our website, and is shipped in the same way, but at a lower price, you can apply to us for compensation for the price difference.

The following situations are not covered by our refund policy:

  • 1.2.1 If you find the same product as the one purchased on our website selling at a lower price, but it is not genuine, you will not be eligible for a refund. (Please note: The vast majority of products sold on eBay, AliExpress, Alibaba, DHGATE, etc. are fake.)
  • 1.2.2 If your purchase has been heavily discounted, for whatever reason, or if the items purchased have been discounted due to quality defects.
  • 1.2.3 Products purchased with a special discount such as long-term membership credits, discounts for reviews, or special promotions like Black Friday or store anniversaries are also not eligible.

2. How to Request a Price Match

2.1 Submit Request

Reach out to our customer service team via email (service@betterlovedoll.com) for price match requests.

When you submit Price Match Request, please provide the following details:

  • 2.1.1 Product Information
    BetterLoveDoll’s product title, link, and final price.
    Competitor’s product link and final price.
  • 2.1.2 Verification & Rules
    Confirmation that the competitor is a legitimate vendor (no counterfeit dolls).
    Clarification of in-stock vs. custom dolls (only comparable categories are matched).
  • 2.1.3 Price Comparison Requirements
    Final prices must include identical upgrades (if applicable).
    Discounts and shipping costs (BetterLoveDoll includes free shipping) must be accounted for.
  • 2.1.4 User Details
    Name, email, and optional additional notes.

2.2 Verification

Our team will verify the lower price and the item’s eligibility.

2.3 Adjustment

Once verified, we’ll cover the difference and offer additional incentives.