After reading glowing recommendations for Zelex, I bought my first doll and the quality and detail of the product has lived up to its reputation. I received her about a month ago and the unboxing was a dream come true. She is beautiful, her skin feels so soft, and looks so real. It is uncanny how realistic she looks and it honestly felt strange manipulating her fingers with how poseable they are. It is enjoyable to just manipulate her and admire her, but it is of course enjoyable to just use her too. She also feels very solid and I don't feel like I'm going to break her, except her hands and fingers are very delicate.
Not everything is perfect though; as enjoyable as it is to pose her, the arm and shoulder movement wasn't nearly as intuitive as I thought. In fact, with normal use, I somehow was able to manipulate her arm such that her shoulder shrugs unexpectedly and looks and feels dislocated. It has made using the doll how I would like more difficult and it makes me wary of trying to pose her in certain ways at all.
Prior to posing her (honestly I was nervous just first touching her), I checked the official site for videos, and a lot of the ones that were posted weren't available (they said to contact customer support). The ones that were available to me mostly just went into posing for sex positions, which is helpful, but having a more thorough overview of how the doll moves would allow me to be more creative with that in my own way. The main guidance is to hold the joint being moved, which does help and work, but a video demo would have been more helpful. The doll did also come with some instructions, but they were very basic diagrams of how to move the arms. I was admittedly disappointed that there wasn't a more detailed demo going through the elaborate skeleton and how to manipulate some of the specific joints. That alongside a centralized acknowledgement and an identification of issues would help tremendously to better understand how the dolls move and how to get myself out of these situations better. There is a surprising lack of easily findable video content on how to move and position these dolls in general considering how expensive they are.
Support has been good though, David took the time to understand my issue and has been trying to guide me through a solution. He has sent me posts from the community of people with similar issues. Zelex does also have its own Discord with a helpful community, but it is difficult navigating these sites and trying to find solutions.
I'm unsure if I would buy one again. I admittedly feel bad not giving this 5 stars because I do love the product, the growing pains have just been much more difficult than I anticipated and they honestly make me uninterested in even using her.
